Print a Wireless Test Report: Search the HP Customer Support website for your printer model, and then search for self test page to find the document on how to print and evaluate the report. Check the wireless settings to make sure the signal is turned on. Restart the printer: Restarting the printer can clear possible error conditions and restore the Wi-Fi connection.Ĭheck the printer Wi-Fi signal: If your printer has a light next to a Wireless icon or button, make sure the light is on. Plus, with HP Instant Ink, your printer automatically orders ink before you run out. Install the HP Smart app Get the HP Smart app for Android, Apple iOS or iPadOS, Windows, and macOS. By installing the HP Smart app, you also install all drivers necessary to print and scan. Install it on the device you want to print from, and then use it to set up the printer connection. Print, scan, and share files by using HP Smart with your HP Printer. Get the freedom to work anywhere with the HP Smart appbest-in-class mobile print app.1,2 Print, scan, copy, and send a secure mobile fax from your phone, and save time with customisable shortcuts. The HP Smart app is the main software for your printer. Printing: ePrint, AirPrint, HP Smart App, HP ePrint App Paper Input Tray : 60 sheets. Sometimes the printer status might display Offline when it is actually ready. Download HP Smart and enjoy it on your iPhone, iPad, and iPod touch. 123.hp.com/setup 5742 Setup your OfficeJet 5742 in a few steps. Printer is off or in sleep mode: Touch the printer touchscreen or press the Power button to wake the printer and put it inĪ ready state. Or intermittent, restart the router by disconnecting the power cord, wait 15 seconds, and then reconnect it. Try opening a website to see if the internet connection is working properly. Check the network connection: Move the printer and computer or mobile device closer to the WI-Fi router, and then check if Download the HP Smart app from 123.hp.com (Android, Apple iOS), HP Smart - Microsoft Store (Windows, in English), or HP Smart - Mac App Store (macOS, in English).
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